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    AI & AUTOMATION

    Reviews that happenautomatically.

    When a service is confirmed complete, a review request can be sent automatically — so collecting feedback becomes a consistent habit rather than something that gets forgotten.

    THE PROBLEM

    You know reviews matter — but you never ask for them.

    Every business owner knows reviews are important. They build trust, improve visibility, help new customers choose you. But asking for a review is one of those things that always gets deprioritised. You mean to send a message after the job's done. You forget. The customer doesn't think to leave a review on their own. Weeks pass. The moment's gone.

    Sound familiar?

    • Reviews are an afterthought

      You know you should ask, but it never feels urgent. It gets pushed down the list and forgotten.

    • Inconsistent asking

      Some customers get asked, some don't. It depends on who remembers, not on a system.

    • Wrong timing

      When you do ask, it's often too late — the customer has moved on and isn't thinking about the service anymore.

    • No process

      There's no system to identify when a service is complete and trigger a request. It's all manual, all ad hoc, all forgettable.

    What we do

    • Requests sent after confirmed service completion
    • Triggered by a clear, agreed rule — not a guess
    • Routed to the platforms that matter to you
    • Consistent timing every time
    • No manual chasing required
    • A clear, honest process — not selective targeting
    • Feedback routed to where it helps most

    THE SOLUTION

    Automated review requests after confirmed service completion.

    We set up automated review requests that send after a service is confirmed complete — not based on guessing who's happy, but on a clear, agreed trigger. The request goes out at the right moment, routed to the platforms that matter to you. Collecting feedback becomes a consistent habit, not a forgotten task.

    HOW IT WORKS

    A clear process, not a black box.

    You'll know what's happening at each stage — no mystery, no jargon.

    01

    Define

    We agree what counts as 'service complete' — the trigger for the review request.

    02

    Configure

    We set up the automated request with your messaging and preferred platforms.

    03

    Test

    We test the trigger and request flow.

    04

    Refine

    We adjust timing and messaging based on response rates.

    QUESTIONS

    Useful answers.

    Do you only ask happy customers?

    No. The request is triggered by confirmed service completion — not by guessing who's happy. It's a clear, honest process, not selective targeting.

    Which platforms can reviews go to?

    We can route requests to Google, Trustpilot, Facebook and other platforms depending on what matters most for your business. We'll agree the right ones with you.

    When is the request sent?

    Timing is configurable. Most businesses send it shortly after the service is confirmed complete, while the experience is fresh in the customer's mind.

    Can I customise the message?

    Yes. The review request message is written in your voice and can be refined over time.

    EXPLORE MORE

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    LET'S TALK

    Ready to make this happen?

    Tell us what you're trying to improve. We'll help you work out whether this is the right next step for your business.